SHIPPING & RETURNS

Shipping Policy

All orders are processed and shipped within 5–6 business days. Delivery times may vary slightly depending on your location and courier service availability.

Shipping Rates

We offer simple, transparent shipping charges based on your order value:

1. Orders from ₹0 to ₹499- Shipping Charge: ₹49

2. Orders from ₹499 to ₹999- Shipping Charge: ₹29

Return & Exchange Policy

At Sereinebyyou, we want you to love your purchase. If something isn’t right, we offer a smooth and simple return process, we offer easy returns within 5 days of delivery.

Eligibility Criteria

To qualify for a return or exchange, the item must be:

Unworn
Unused
Undamaged
In its original packaging (including tags, cards, pouches, or boxes)

Items that show signs of wear, damage, or alterations will not be accepted.

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